Our training courses on Courtesy and Etiquette include many sections and topics, such as Conversation Etiquette, and what we mean by Courtesy here is the natural spontaneous speech that describes beautiful elements in other people to enhance personal communication among individuals.

The British Academy for Training and Development present this training course in (Rules of Courtesy and Social Etiquette) from various perspectives of different cultures, customs and policies, this course offered by the Academy in accordance with the adopted modern international protocols for international relations.

Through this course we are going to introduce the rules and practices of gentle behavior, the best practices for communication with others, good reception, since all such related matters represent a large portion of our personality.

Development and enhancement of the skills and abilities of employees working within the Public Relations field, is considered very important, since it constitutes a part of the globally applicable procedures, including contemporary applications of rules and regulations adopted by International Organizations, under Global Protocol Regulations, for communication between countries, establishments, and organization on the International level.

Objectives and target group

Major Rules of Etiquette

Gentle Smile: Handshake must be accompanied by a gentle smile between people, which is one of the most effective rules of handshake, so handshake achieves its desired objective, which is to increase respect, communication, and affection. Smile is the best tool to deliver that message.

Proper Handshake Etiquette: Handshake style and code of conduct, is one of the most significant types of Social Etiquette, since it reflects the expression of your personality to others, where handshake and greeting style is one of the most important means to increase communication and respect among individuals. Handshake is a way of greeting in all different societies, which is used to express mutual respect between people, Therefore, Proper Handshake can be considered as a matter of consideration between people in all situations, given its strength in influencing elations in the society.

Eye Contact: Try to communicate with your eyes, where eye communication is one the most techniques that provide the other with necessary attention and love, therefore eye communication is certainly one of the major Conversation Etiquette rules.

Paying Attention to other people: Always try to have a sense of other's interests and points of concern, that's why you have to know everything about something, and something about everything. One of the most important rules of conversation is to share what others are talking about, but that will be impossible if you do not have any idea what they are talking about, surely no one is required to know details about everything, but at least to be aware and familiar with topics of general interest.

Course Content

Finally, Proper Rules of Courtesy and Social Etiquette are not limited to the above rules; they include all sorts of behavior that increase acceptance, respect, and mutual communication among individuals, all of such conducts are certainly included in Courtesy and Etiquette Rules, which you can learn more about at the British Academy of Training and Development.

Course Date





Course Cost

Note / Price varies according to the selected city

Members NO. : 1
£2900 / Member

Members NO. : 2 - 3
£2320 / Member

Members NO. : + 3
£1885 / Member

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