Management in institutions is concerned with raising production efficiency and improving the level of performance, as it is the dynamic engine of the production process, meaning it is the source of energy that controls the performance of the various productive elements. On the other hand, efficiency still depends on the way individuals perform their work, as by implementing the production stages they can affect the efficiency of the results, and thus the productivity of the institution, the improvement of which has become primarily dependent on increasing the quality of work, as well as the desire for it, and then achieving satisfaction. Functional, which relates to good performance within the organization, in other words measuring the individual’s productivity during a certain period and indicating the extent of his contribution to achieving the goals of the administrative unit or general administration to which he is affiliated, as well as knowing the extent of his ability to learn from supervisors and colleagues.
The British Academy for Training and Development offers a course entitled "Strategies for Evaluating and Measuring the Impact of Supervision and Education", which includes several topics that affect productivity and performance in all its forms.

Who Should Attend?

• The occupants of senior and middle management positions who work in each of the areas of production - cost - quality.
• Human resources workers.
• Supervisors.
• Quality and performance improvement managers.
• Managers of branch offices for management within companies.
• All administrative secretaries.

Knowledge and Benefits:

After completing the program, participants will be able to master the following:

• Identify advanced methods to improve productivity and reduce costs in order to achieve optimal exploitation of the available technical and economic potential.
• Highlighting some basic mechanisms that play an essential role in supporting and improving administrative efficiency and effectiveness.
• Applying modern scientific and practical mechanisms and methods to evaluate performance.
• Measuring the impact of supervision and education on employees.
• Evaluating employees’ performance and innovating new methods of supervision and education.
• Dealing with individuals in a way that suits their social, cultural and political orientation.
• Concepts of strategic planning, time management, and organizing meetings.

• Introduction to performance measurement and evaluation
  • Understand the importance of measuring and evaluating performance in a business context.
  • Analysis of performance types and indicators.
• Introduction to evaluating and measuring the impact of supervision and education
  • The importance of evaluating and measuring the impact of supervision and education in improving the production process.
  • Review the basic concepts for evaluating and measuring impact.
• Foundations and types of impact evaluation
  • Understanding the theoretical and methodological foundations of impact evaluation.
  • Understand the basic principles of impact measurement such as accuracy, reliability, and validity.
  • Analyze the different types of evaluation techniques such as observation, questionnaire, and interview.
  • Methods for evaluating and improving productivity.
  • Use appropriate tools and indicators to evaluate the impact of supervision and education.
• Types of evaluation and measurement
  • Classifications of assessment types: diagnostic assessment, comprehensive assessment, and performance-based assessment.
  • Using standardized and non-standardized assessments to evaluate and measure the impact of supervision and education.
• Designing evaluation and measurement tools
  • Steps to design appropriate assessment tools for the specific purpose.
  • Identify key performance indicators and set measurement standards.
  • Applying different evaluation techniques such as observation, questionnaire, and interview.
  • Ensure the validity and reliability of the tools used in the evaluation.
  • Design and prepare reports to evaluate and follow up on performance rates.
• Methods and skills for measuring performance efficiency
  • Study effectiveness and efficiency as determinants of performance evaluation.
  • Principles for evaluating an individual’s performance and productivity.
  • The governing elements for measuring performance rates.
  • The impact of applying incentive systems in raising the efficiency of individuals’ performance.
• Supervisor roles and skills
  • Supervisor’s tasks and responsibilities in the field of measurement and evaluation.
  • Using quality circles to measure the extent of learning through performance measurement.
• The concept, characteristics and goals of work teams
  • Evaluation of the work team.
  • Leading the work team and measuring the impact of learning.
• Collect data and analyze results
  • Implement data collection processes and use designed tools.
  • Analyze the collected data and extract the main results.
  • Providing successful reports and analyzes of evaluation results.
• Evaluating performance and making decisions
  • Evaluate performance based on collected data and results.
  • Analyze differences between performance associated with standards and actual performance.
  • Make strategic decisions and take the necessary corrective measures.
  • Evaluating mistakes and mechanisms to avoid them in the future by enhancing the development of supervision and education.
• Evaluation applications and measuring the impact of supervision and education
  • The importance of innovative thinking in modern administrative practice in assessment and evaluation.
  • Applying evaluation and impact measurement strategies in different contexts.
  • Practical case studies for applying the evaluation and analyzing the results.